Floral order guarantee
We guarantee all of our floral designs. If you are not delighted by your arrangement we are happy to exchange it within 48 hours of the original pickup or delivery time. We do ask for an emailed photo of the original arrangement prior to the exchange so we can identify any problem blooms and pass that information to our team. Our concierge email is firstname.lastname@example.org
Return policy for in store purchases at our Highlands shop
Purchases made in store with us at our Highland's shop are eligible for store credit within 30 days of the original purchase. Items must be unused and include the original packaging.
Return policy for online gift shop purchases
Non-floral gift shop purchases made on our website are eligible for refund within 30 days. Items must be unused and include the original packaging. Please mail back your items to 3600 West 32nd Ave, Unit B, Denver, CO, 80211.